FREQUENTLY ASKED QUESTIONS

 

+ What's the difference between the single and dual motor boards?

The biggest difference between the single and dual motor LiftBoard is the top speed. The single motor has a top speed of 16 mph and the dual motor has a top speed of 18.6 mph. In addition to top speed, the dual motor also has better hill climbing abilities and quicker acceleration.

+ What's the range?

Both single and dual motor LiftBoard have a range of about 16 miles. This can vary depending on environmental circumstances such as hills, temperature, rider weight and average travel speed. Travel at a moderate speed to get the most distance out of your LiftBoard.

+ How fast can I go?

The single motor has a top speed of 16 mph and the dual motor has a top speed of 18.6 mph. Your results may vary depending on rider weight.

+ How steep of a hill can I go up?

The single motor can climb hills up to 15 degrees and the dual motor can climb hills up to 25 degrees. Your results may vary depending on rider weight. To climb hills more efficiently, approach the hill with some speed.

+ What's the max weight capacity?

Each LiftBoard is rated to carry 265 lbs.

+ How old do you have to be?

14 years old.

+ How do I control the LiftBoard?

The LiftBoard is controlled by a lithium ion powered wireless remote.

+ How do I brake?

The LiftBoard uses a lithium ion powered wireless remote to control braking and acceleration.

+ How do you control the speed?

LiftBoard ships in beginner mode, but can be changed to fast mode with the wireless remote. The first green light on the remote signifies that the LiftBoard is in beginner mode. Beginner Mode acts to limit the acceleration and top speed. To change in to Fast Mode, tap the red button on the top of the remote immediately after powering on. This should turn off the first green light, and turn on the first red light. (Please see manual at the bottom of the page for additional information)

+ Is it waterproof?

It is not waterproof, but it is water resistant. The biggest concern, lies at the power button and charge port. Water that may get inside of the main housing puts the circuit board at a very real risk of failure. The motors can handle occasional splash, but we don’t recommend this because the copper winding inside the motor can be shorted if exposed to enough liquid.

+ How do I get the best range for my board?

To get the most range out of your LiftBoard it is best to stick to flat ground, avoid hills, and easy on the acceleration and braking.

+ How long do I have to charge the board?

3 hours, but the LiftBoard battery level is signified by the bottom 3 lights on the remote.

3 lights = 100 percent 2 lights = 65 percent 1 light = 35 percent Flashing lights = less than 10 percent Can I ride the board up hills?

Single Motor can climb an incline grade of 15 degrees Dual Motor can climb an incline grade of 25 degrees.

+ Can I ride the board up hills?

Single Motor can climb an incline grade of 15 degrees Dual Motor can climb an incline grade of 25 degrees

+ How long will the battery last?

16 miles, but range is dictated by rider, terrain, temperature, and average speed.

+ How long should I charge the remote?

2 hours

+ How many charges will I get out of my battery?

Approximately 1000 full recharges.

+ Is there a warranty for the board?

Yes, the board is covered under a 120-day manufacturer’s warranty that covers defects in workmanship and material. This does not cover damage caused by abuse, misuse, accidents, or riding in water.

+ Can I kick push the board?

No, it is not recommended.

+ Can I ride over all terrain such as sand, rocks, and grass?

NO, the LiftBoard was created for smooth dry surfaces such as pavement without rocks, debris, sand, leaves.

+ How do I pair the remote and board together?

Press and hold the power button on the board. Then, press the power button on the remote until you hear three beeps. Repeat until they are paired.

+ Can I tighten the belt?

No, our belts cannot be loosened or tightened. They come tight to prevent slippage which causes an increased amount of drag on the motors.

+ Why is the belt exposed?

The reason we have an open belt design is to prevent debris from being caught inside the belt guard which dramatically decreases belt life. Having an open belt design also allows for easier replacement of worn or broken belts.

+ How can I change direction?

You can change the direction of the board by quickly pressing and releasing the power button on the remote control.

+ Does it have regenerative breaking?

The dual motor does have complete regenerative braking, but the single motor does not.

+ Can I use other wheels on the board?

No, but we are currently working on other wheels to offer. Subscribe to our newsletter for updates.